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Data, Analytics & Insight Forum

The rapid increase in volume, accessibility and storage of data from operational systems and tools is providing a need for new skills and professionals to deliver support, recommendations, and intelligence through analysis and reporting. 

Our community is designed to allow you to access and collaborate with your peers and help you determine best practice with the life blood your operation - “data”. From the obtaining of insight, along with the storage, analysis, interrogation and distribution of information, through to the setting of appropriate targets to drive the desired behaviours to deliver against our strategic goals.  

Turning data into insight and action. Do you want to make a difference?

Make best use of our 2017 programme to ensure your data is used effectively and drives the right behaviours. Our professional community can support you in bringing together business functions and developing mechanisms that turn information into actionable insight and improvement activity. Learn from other professionals and benchmark against the best. 



The Data, Analytics & Insight Forum, is part of The Forum, champions of best practice and professional development in customer contact, established since 2000.Keep yourself up-to-date by following us on social media, call us on 0333 123 5960, email us on or contact us direct. This site has been optimised to display best in browsers running at a resolution of 1280 pixels+. You can view our Privacy Statement here.

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