The Leadership & Specialist Team

Phil Anderson

Published on 08 August 2019

Phil Anderson

Phil Anderson is CEO at The Forum leading our strategy of building a best practice community of professionals and raising standards in customer operations.
 
Joining The Forum in late 2010, Phil has grown through a number of roles which have all be focused on the design, delivery and development of best practice. Crucial to this role is speaking to our members to understand their challenges and areas of focus to ensure we can tailor our support and helping people to learn, share and ultimately transform.
 
Beginning his career in Contact Centres in 1999, working at Gold Medal Travel, Phil has been involved in all aspects of resource planning, data, analytics and insight and people management. Whilst at The Forum this experience has supported a number of project and professional service assignments in different industries like: Travel, Retail, Outsource, Insurance and Local Government.
 
Phil believes that a safe environment for learning and an open to all/friendly community are central for people to grow both professionally and personally. 
Comments (0)Number of views (3567)

Author: Leanne McNamee

Categories: Forum Team, The Leadership Team

Tags:

Print

The Member Support Team

Marie Ash

Marie Ash

Senior Membership Administrator

marie.ash@theforum.social

Isabelle Smith

Isabelle Smith

Executive Assistant

isabelle.smith@theforum.social

Leanne McNamee

Leanne McNamee

Design, Brand & Communications Specialist

Leanne.McNamee@theforum.social

Christine Hackney

Christine Hackney

Finance Assistant

christine.hackney@theforum.social

Board of Directors
Lorna Norris

Lorna Norris

Non-Executive Chair
Richard Brimble

Richard Brimble

Non-Executive Director
Rodney Assock

Rodney Assock

Non-Executive Director
Paul Smedley

Paul Smedley

Non-Executive Director